Shipping costs and payment information:

 

As standard, the goods can only be shipped to the countries listed below.

Depending on the size of your order, it will be shipped by DPD, GLS, Hermes, DHL or a forwarding agent.

The shipping costs incurred can be found in the table below.

If you want to ship to another country, please write to us before placing an order

an e-mail (info@wilsons-hundekekse.de) and please tell us the article with the quantity

and the delivery address with the country and the corresponding zip code.

We will then inform you at short notice whether we can also ship to the desired country

and you - if delivery to the desired delivery address is possible -

Communicate the shipping costs as we know the shipping options and the costs

have to ask our shipping partner in advance.

 

1. Shipping costs and shipping terms

 

For shipping within mainland Germany, we charge a flat rate of 5.99 euros per order.

When shipping to German islands, we charge an island surcharge of 22 euros.

From a gross order value of 60 euros, we ship free of charge.

 

 

2. Payment information:

 

When shipping within Germany:

 

For deliveries within Germany we offer the following payment options,

unless otherwise specified in the respective product description:

 

-prepayment via bank transfer

-prepayment by paypal

 

 

III. Detailed information on the individual payment options

 

Prepayment via bank transfer

 

Transfer the invoice amount to us, specifying the purpose

conveniently to our bank account within 5 days.

We will share our bank details and the purpose of the transfer with you

the order processing separately by email.

Please also note:

We bake every order fresh for you, i.e. AFTER receipt of payment, we start production.

 

 

Prepayment via paypal

 

Do you have a PayPal account?

Great, because it is not a problem to pay with PayPal.

PayPal is one of the safest and fastest payment options.

 

Pickup (click & collect)

 

If you have selected the option to collect it yourself, we ask you that the

amount must be paid in advance by bank transfer or PayPal -

this makes contactless collection easier. You should on collection

want to pay, we ask you to have the invoice amount ready in cash (in euros).

Payment for collection by credit or debit card is unfortunately not possible.

We will contact you by email to arrange a collection date.

 

We would also like to ask you to comply with the current Corona rules when you pick up,

in particular to wear a prescribed mask.